1. Our Commitment to Accessibility
CnergyPro Global Solutions LLC ("CnergyPro," "we," "us," or "our") is committed to ensuring that our website at cnergypro.com (the "Site") is accessible to all individuals, including people with disabilities. We believe that every user deserves equal access to information and functionality, and we are dedicated to providing an inclusive digital experience.
As a consulting-led technology solutions provider serving healthcare, financial services, public sector, energy, manufacturing, telecommunications, retail, transportation, and education industries, we recognize the critical importance of digital accessibility in all aspects of our business.
2. Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). These guidelines are widely recognized as the international standard for web accessibility and provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
We also aim to comply with applicable accessibility laws and regulations, including:
- Americans with Disabilities Act (ADA): Title III of the ADA requires that places of public accommodation, which courts have extended to websites, be accessible to people with disabilities.
- Section 508 of the Rehabilitation Act: Requires federal agencies and their contractors to ensure that electronic and information technology is accessible to people with disabilities.
- Texas Accessibility Standards: As a company headquartered in San Antonio, Texas, we comply with applicable state accessibility requirements.
- European Accessibility Act (EAA): For our European visitors, we aim to align with the accessibility requirements set forth in the EAA and related national implementations.
3. Accessibility Features
We have implemented the following measures to ensure accessibility of our Site:
- Semantic HTML: We use proper HTML markup to ensure correct content structure, including headings, lists, tables, and form labels, enabling assistive technologies to interpret content accurately.
- Keyboard Navigation: All interactive elements and functionality on our Site are accessible via keyboard navigation, including menus, links, buttons, and forms.
- Screen Reader Compatibility: Our Site is designed to be compatible with popular screen readers, including JAWS, NVDA, VoiceOver, and TalkBack.
- Alternative Text: We provide meaningful alternative text for all non-decorative images, icons, and other visual elements to convey their content and purpose to users of assistive technologies.
- Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with low vision or color vision deficiencies, meeting WCAG 2.1 Level AA contrast requirements.
- Resizable Text: Our Site supports text resizing up to 200% without loss of content or functionality, allowing users who need larger text to browse comfortably.
- Focus Indicators: Visible focus indicators are provided for all interactive elements to assist keyboard users in navigating the Site.
- Consistent Navigation: Navigation mechanisms are consistent across pages, helping users predict where to find content and how to navigate the Site.
- Form Accessibility: All forms include properly associated labels, clear instructions, and descriptive error messages to assist users in completing form submissions.
- ARIA Attributes: We use Accessible Rich Internet Applications (ARIA) attributes where appropriate to enhance the accessibility of dynamic content and user interface components.
- Skip Navigation: We provide skip navigation links to allow users to bypass repetitive content and navigate directly to the main content area.
- Responsive Design: Our Site is fully responsive and functions across various devices, screen sizes, and orientations.
4. Ongoing Efforts
We are committed to ongoing accessibility improvements and take the following steps to maintain and enhance accessibility:
- Conducting regular accessibility audits and assessments of our Site using both automated tools and manual testing methods.
- Incorporating accessibility considerations into our design and development processes from the outset.
- Training our web development and content teams on accessibility best practices and WCAG requirements.
- Testing with assistive technologies, including screen readers, magnification tools, and keyboard-only navigation.
- Reviewing and updating our accessibility practices as technology and standards evolve.
- Engaging with accessibility consultants and experts for periodic reviews.
- Monitoring user feedback to identify and address accessibility barriers.
5. Known Limitations
While we strive for full accessibility, some content on our Site may not yet be fully accessible. Known limitations may include:
- Some older PDF documents may not be fully accessible. We are working to remediate these documents or provide accessible alternatives upon request.
- Some third-party content or embedded widgets may not meet all accessibility standards. We work with our partners and vendors to improve the accessibility of their content.
- Some video content may not yet have closed captions or audio descriptions. We are working to add these features to all multimedia content.
We are actively working to resolve these issues and welcome reports of specific accessibility barriers you may encounter.
6. Assistive Technology Compatibility
Our Site is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software (Dragon NaturallySpeaking)
- Keyboard-only navigation
- Switch access devices
Our Site is tested with current versions of major web browsers (Chrome, Firefox, Safari, Edge) on desktop and mobile platforms.
7. Feedback and Assistance
We welcome your feedback on the accessibility of our Site. If you encounter any accessibility barriers, have difficulty accessing any content or functionality, or have suggestions for improvement, please contact us. We take accessibility feedback seriously and will make reasonable efforts to address reported issues promptly.
If you need information on our Site in an alternative format (such as large print, braille, or audio), we will make reasonable efforts to accommodate your request.
Please contact us through any of the following methods:
CnergyPro Global Solutions LLC
San Antonio, TX
Email: info@cnergypro.com
Website: www.cnergypro.com
8. Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a complaint with the appropriate regulatory body:
- U.S. Department of Justice, Civil Rights Division: For complaints related to the Americans with Disabilities Act. Information available at www.ada.gov.
- U.S. Access Board: For Section 508 compliance concerns. Information available at www.access-board.gov.
- Office for Civil Rights (OCR): For accessibility complaints in healthcare and education contexts. Information available at www.hhs.gov/ocr.
9. Updates to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our accessibility practices, technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this statement.