Cookie Policy

1. Introduction

CnergyPro Global Solutions LLC ("CnergyPro," "we," "us," or "our") uses cookies and similar tracking technologies on our website at cnergypro.com (the "Site"). This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, the information we collect using cookies, how that information is used, and how you can manage your cookie preferences.

This Cookie Policy should be read together with our Privacy Statement, which provides additional information about how we collect, use, and protect your personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies are widely used by website operators to make their websites work efficiently, to improve the user experience, and to provide reporting information. Cookies set by the website operator are called "first-party cookies." Cookies set by parties other than the website operator are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website, such as analytics, interactive content, and advertising.

3. Similar Technologies

In addition to cookies, we may use similar tracking technologies on our Site, including:

• Web Beacons (Pixel Tags): Small transparent graphic images embedded in web pages or emails that allow us to track whether a page or email has been viewed and to record certain information about the time and date, IP address, and the content viewed.
• Local Storage: Technology that allows a website to store and retrieve data on a user's device, similar to cookies but with a larger storage capacity.
• Session Storage: Similar to local storage but the data is cleared when the browser session ends.
• JavaScript Tags: Small pieces of code embedded in web pages used for analytics and tracking purposes.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Site. They enable core functionality such as security, network management, page navigation, and access to secure areas of the Site. The Site cannot function properly without these cookies. They do not require your consent and cannot be disabled.

• Session management and authentication
• Load balancing and server routing
• Security features (CSRF protection, bot detection)
• Cookie consent preferences

4.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Site, such as which pages are visited most often, how visitors navigate between pages, and whether visitors experience error messages. All information collected by these cookies is aggregated and used solely to improve how our Site functions and performs. We may use third-party analytics services such as Google Analytics.

• Page view and visitor counting
• Traffic source and campaign tracking
• Site performance and error monitoring
• User behavior and navigation analysis

Two of these cookies are our own:

• cnp_consent (strictly necessary): remembers whether you accepted or declined cookies, for one year.
• cnp_attr (analytics): records how you arrived at the Site (the campaign or website that referred you, the page you landed on) so that a message you send us through a form tells us which of our channels reached you. Before you make a choice it lasts only until you close your browser; if you accept cookies it lasts 90 days; if you decline, it is deleted and not set again.

4.3 Functionality Cookies

These cookies allow the Site to remember choices you make (such as your language preference, region, or display settings) and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

• Language and region preferences
• Display and layout preferences
• Remembering form entries and user preferences
• Chat and support widget functionality

4.4 Targeting and Advertising Cookies

These cookies may be set through our Site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

• Interest-based advertising delivery
• Ad campaign measurement and attribution
• Retargeting and remarketing
• Social media sharing and tracking

5. Third-Party Cookies

Some cookies on our Site are placed by third-party services that appear on our pages. We do not control the use of these cookies and cannot access them. The third-party service providers are responsible for the cookies they set on our Site. Third-party cookies on our Site may include those from:

• Google Analytics: For website usage analysis and reporting.
• LinkedIn: For social sharing features and advertising.
• Microsoft/Bing: For advertising and analytics.
• Meta/Facebook: For social sharing features and advertising.

Please refer to the respective privacy policies of these third-party providers for information about their cookies and how to opt out of their tracking.

6. Cookie Duration

Cookies can remain on your device for different periods of time:

• Session Cookies: These are temporary cookies that exist only during your browsing session. They are deleted automatically when you close your browser.
• Persistent Cookies: These cookies remain on your device for a set period of time specified in the cookie or until you delete them manually. They are activated each time you visit the website that created the cookie.

7. Managing Your Cookie Preferences

You have several options for managing cookies:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only first-party cookies, or notify you when a cookie is being set. The method for managing cookies varies by browser. Please consult your browser's help documentation:

• Google Chrome: Settings > Privacy and Security > Cookies
• Mozilla Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy
• Microsoft Edge: Settings > Cookies and Site Permissions

Please note that blocking or deleting cookies may impact the functionality of the Site, and some features may not work as intended.

7.2 Opt-Out Links

You can opt out of certain third-party cookies using the following tools:

• Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
• Network Advertising Initiative Opt-Out: https://optout.networkadvertising.org
• Digital Advertising Alliance Opt-Out: https://optout.aboutads.info
• European Interactive Digital Advertising Alliance: https://www.youronlinechoices.eu

8. Cookies and GDPR/ePrivacy

If you are located in the European Economic Area (EEA) or the United Kingdom, we will obtain your consent before placing non-essential cookies on your device, in compliance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive. Strictly necessary cookies do not require consent as they are essential for the Site to function. You may withdraw your consent at any time by adjusting your cookie preferences or clearing your cookies.

9. Cookies and CCPA

Under the California Consumer Privacy Act (CCPA) as amended by the CPRA, certain cookies may collect personal information. California residents have the right to opt out of the sale or sharing of personal information collected through cookies. CnergyPro does not sell personal information. For more information about your rights under the CCPA, please see our Privacy Statement and our Do Not Sell or Share My Personal Information page.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this Cookie Policy to stay informed about our use of cookies and related technologies.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

CnergyPro Global Solutions LLC
6511 West Loop 1604 N, Suite 116
San Antonio, TX 78254
Contact: the contact form
Website: www.cnergypro.com