Privacy Statement

Effective Date: February 25, 2026

1. Introduction

CnergyPro Global Solutions LLC ("CnergyPro," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Statement describes how we collect, use, disclose, retain, and safeguard personal information when you visit our website at cnergypro.com (the "Site"), interact with us, use our services, or otherwise engage with us. This Privacy Statement also describes your privacy rights and choices.

CnergyPro is a consulting-led technology solutions provider headquartered in San Antonio, Texas. We specialize in digital transformation, enterprise workflow automation, cloud engineering, and intelligent platform development, serving clients across healthcare, financial services, public sector, energy, manufacturing, telecommunications, retail, transportation, and education industries.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

Contact Information: Name, email address, phone number, mailing address, and company or organization name.
Professional Information: Job title, employer, industry, professional qualifications, and LinkedIn profile URL.
Employment Application Data: Resume or curriculum vitae, cover letter, work history, educational background, references, and any other information you provide in connection with a job application.
Inquiry and Communication Data: Content of messages, inquiries, feedback, and other communications you send to us through the Site, email, or other channels.
Account Information: Usernames, passwords, and security questions if you create an account on any CnergyPro portal or service.
Transaction Information: Records and details of services you have engaged CnergyPro to provide, including billing and payment information.

2.2 Information Collected Automatically

Device and Browser Information: IP address, browser type and version, operating system, device type, device identifiers, and screen resolution.
Usage Information: Pages visited, time and date of visits, time spent on pages, clickstream data, referring URL, and navigation paths.
Location Information: Approximate geographic location inferred from your IP address.
Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixel tags, and similar technologies as described in our Cookie Policy.

2.3 Information from Third-Party Sources

Business Partners: Information from our technology partners (including ServiceNow, AWS, Microsoft Azure, Salesforce, Dell, Zendesk, Cisco, Logitech, and Ingram Micro) in connection with jointly provided services.
Publicly Available Sources: Publicly available professional profiles, business directories, and government records.
Analytics Providers: Data from web analytics services and advertising networks.

3. How We Use Your Information

We use personal information for the following business purposes:

Service Delivery: To provide, maintain, and improve our consulting, technology, and professional services.
Communication: To respond to your inquiries, requests, and feedback; to send you service-related communications; and to provide customer support.
Marketing: To send you newsletters, thought leadership content, event invitations, and promotional materials about our services (where permitted by law and with appropriate consent).
Employment: To evaluate and process job applications and manage our recruitment process.
Analytics and Improvement: To understand how users interact with our Site, to improve our Site, services, and user experience, and to develop new services.
Security: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities, and to protect the rights, property, and safety of CnergyPro and others.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
Business Operations: For internal administrative purposes, including auditing, data analysis, record-keeping, and enforcement of our agreements.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, our legal bases for processing your personal information include:

Consent: Where you have given us clear consent to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

5. How We Share Your Information

We do not sell your personal information. We may share your personal information with the following categories of recipients:

Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, analytics, email delivery, marketing, and customer support. These providers are contractually obligated to protect your information.
Technology Partners: Our strategic technology partners when necessary to deliver integrated solutions to our clients, subject to appropriate data protection agreements.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements: If required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe in good faith that such disclosure is reasonably necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
Affiliates: With our corporate affiliates and subsidiaries for purposes consistent with this Privacy Statement.
With Your Consent: With any other party when you have provided your consent to do so.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and applicable legal requirements.

7. Data Security

We implement appropriate technical, administrative, and organizational security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption in transit and at rest, access controls, regular security assessments, employee training, and incident response procedures. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

CnergyPro is based in the United States. If you are accessing the Site from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those of your country. By using our Site, you consent to the transfer of your information to the United States and other jurisdictions. Where required by applicable law, we implement appropriate safeguards for cross-border transfers, including Standard Contractual Clauses approved by the European Commission.

9. Your Privacy Rights

9.1 Rights Under U.S. State Privacy Laws (CCPA/CPRA and Others)

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, or other states with comprehensive privacy laws, you may have the following rights, depending on your state of residence:

Right to Know/Access: The right to request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: The right to request deletion of personal information we have collected from you, subject to certain exceptions.
Right to Correct: The right to request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing: The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. CnergyPro does not sell personal information. To learn more about opting out, visit our Do Not Sell or Share My Personal Information page.
Right to Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.
Right to Data Portability: The right to receive your personal information in a portable and readily usable format.

9.2 Rights Under GDPR (EEA, UK, and Switzerland)

If you are located in the EEA, United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) or equivalent legislation:

Right of Access: The right to obtain confirmation of whether we process your personal data and to request access to such data.
Right to Rectification: The right to request that we correct inaccurate or incomplete personal data.
Right to Erasure: The right to request deletion of your personal data under certain circumstances.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain circumstances.
Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: The right to object to our processing of your personal data on grounds relating to your particular situation.
Right to Withdraw Consent: The right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority in your country of residence.

9.3 Exercising Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by emailing info@cnergypro.com. We will verify your identity before processing your request and respond within the timeframes required by applicable law. You may also designate an authorized agent to make requests on your behalf.

10. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe that a child under 16 has provided us with personal information, please contact us at info@cnergypro.com.

11. Do Not Track Signals

Some web browsers transmit "do not track" ("DNT") signals. Because there is no common understanding of how to interpret DNT signals, our Site does not currently respond to browser DNT signals. You can manage your tracking preferences through our Cookie Policy and by adjusting your browser settings.

12. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Statement does not apply to those third-party sites. We encourage you to review the privacy policies of every third-party site you visit. We are not responsible for the privacy practices or the content of third-party websites.

13. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page and, where required by law, provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to periodically review this Privacy Statement to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or our data practices, please contact us at:

CnergyPro Global Solutions LLC
San Antonio, TX
Email: info@cnergypro.com
Website: www.cnergypro.com